.portal-root{--bg:#f3efe6;--paper:#faf7f0;--card:#fffdf8;--card-2:#f0ebdf;--ink:#1e1c17;--ink-2:#4a463d;--muted:#7d7869;--line:#e3dccc;--line-2:#d3cab6;--r-card:16px;--r-md:12px;--shadow-pop:0 26px 60px -20px rgba(60,50,30,0.24);--accent:#2563eb;--accent-warm:#1d4ed8;--accent-soft:color-mix(in srgb,var(--accent) 10%,var(--card));--brand:#e0662a;--brand-soft:color-mix(in srgb,var(--brand) 12%,var(--card));--good:#1b7a52;--warn:#a66a10;--crit:#c03a3a;--info:#2f5e96;--ai:#6b5dd3;--sans:"PT Sans",system-ui,sans-serif;--mono:"Geist Mono",ui-monospace,Menlo,monospace;--serif:"Instrument Serif",Georgia,serif;--hero-bg:radial-gradient(1200px 500px at 80% -10%,color-mix(in srgb,var(--brand) 10%,transparent),transparent 60%),#f3efe6;--pitch-head:linear-gradient(150deg,color-mix(in srgb,var(--brand) 22%,#faf7f0),#f0ebdf);--pitch-ink:#1e1c17;--sig-ink:#1e1c17;min-height:100vh;background:var(--hero-bg);color:var(--ink);font-family:var(--sans);display:flex}.portal-root[data-theme=dark]{--bg:#0c0d0f;--paper:#131418;--card:#191b1f;--card-2:#202329;--ink:#ecece3;--ink-2:#c7c4bb;--muted:#8e8b83;--line:#26282d;--line-2:#34373d;--shadow-pop:0 30px 70px -20px rgba(0,0,0,0.66);--accent:#3b82f6;--accent-warm:#93c5fd;--accent-soft:color-mix(in srgb,var(--accent) 16%,var(--card));--brand-soft:color-mix(in srgb,var(--brand) 16%,var(--card));--good:#22a06b;--warn:#d9932b;--crit:#e05555;--info:#4c82c4;--ai:#9b8cf0;--hero-bg:radial-gradient(1200px 500px at 80% -10%,color-mix(in srgb,var(--brand) 12%,transparent),transparent 60%),#0a0b0d;--pitch-head:linear-gradient(150deg,color-mix(in srgb,var(--brand) 26%,#0e1015),#0b0c10);--pitch-ink:#fff;--sig-ink:#ecece3}.portal-root a:not(.btn){color:var(--accent);text-decoration:none}.portal-root a:not(.btn):hover{color:var(--accent-warm)}.tone-brand{--tone:var(--brand)}.tone-accent{--tone:var(--accent)}.tone-good{--tone:var(--good)}.tone-warn{--tone:var(--warn)}.tone-crit{--tone:var(--crit)}.tone-info{--tone:var(--info)}.tone-ai{--tone:var(--ai)}.tone-muted{--tone:var(--muted)}.scz::-webkit-scrollbar{width:9px}.scz::-webkit-scrollbar-thumb{background:var(--line-2);border-radius:9px;border:2px solid var(--bg)}.scz::-webkit-scrollbar-track{background:transparent}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r-card)}.card--dashed{border-style:dashed}.card--paper{background:var(--paper)}.lbl{font:600 9.5px var(--mono);letter-spacing:.13em;color:var(--muted);text-transform:uppercase}.h2{font:400 22px/1 var(--serif);color:var(--ink);margin:0}.pill{display:inline-flex;align-items:center;gap:5px;font:600 9.5px var(--mono);padding:3px 8px;border-radius:6px;white-space:nowrap;background:color-mix(in srgb,var(--tone,var(--muted)) 14%,var(--card));color:var(--tone,var(--muted))}.pill--dot{padding:0;background:none}.pill .dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex:none}.fld{width:100%;box-sizing:border-box;background:var(--card);border:1px solid var(--line-2);border-radius:12px;padding:13px 15px;color:var(--ink);font:400 14px var(--sans);outline:none;transition:.15s}.fld:focus-visible{border-color:var(--brand)}.fld::placeholder{color:var(--muted)}.sel{-webkit-appearance:none;-moz-appearance:none;appearance:none;box-sizing:border-box;min-width:180px;max-width:260px;background:var(--card);border:1px solid var(--line-2);border-radius:10px;padding:9px 30px 9px 12px;color:var(--ink);font:600 12.5px var(--sans);cursor:pointer;outline:none;background-image:linear-gradient(45deg,transparent 50%,var(--muted) 50%),linear-gradient(135deg,var(--muted) 50%,transparent 50%);background-position:calc(100% - 16px) 50%,calc(100% - 11px) 50%;background-size:5px 5px,5px 5px;background-repeat:no-repeat}.sel:focus-visible{border-color:var(--brand)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:38px;padding:0 16px;border-radius:10px;border:1px solid var(--line-2);background:var(--card);color:var(--ink);font:700 13px var(--sans);cursor:pointer;transition:.15s;white-space:nowrap}.btn:hover{border-color:var(--muted)}.btn-b{background:var(--brand);border-color:transparent;color:#fff}.btn-b:hover{filter:brightness(1.08)}.btn-g{background:var(--good)}.btn-a,.btn-g{border-color:transparent;color:#fff}.btn-a{background:var(--accent)}.btn-ghost{border:0;background:none;color:var(--accent);padding:0;height:auto}.btn-sm{height:32px;padding:0 12px;font-size:12px}.btn:disabled{opacity:.5;cursor:not-allowed}.portal-root a.btn,.portal-root a.btn:hover{color:var(--ink)}.portal-root a.btn-a,.portal-root a.btn-a:hover,.portal-root a.btn-b,.portal-root a.btn-b:hover,.portal-root a.btn-g,.portal-root a.btn-g:hover{color:#fff}.portal-root a.btn-ghost,.portal-root a.btn-ghost:hover{color:var(--accent)}.portal-root :focus-visible{outline:2px solid var(--brand);outline-offset:2px}.row{display:flex;align-items:center;gap:14px;padding:14px 18px;border-bottom:1px solid var(--line)}.row:last-child{border-bottom:0}.voice{display:inline-flex;align-items:center;gap:8px;height:36px;padding:0 13px;border-radius:10px;border:1px dashed color-mix(in srgb,var(--ai) 55%,var(--line-2));background:color-mix(in srgb,var(--ai) 8%,var(--card));color:var(--ai);font:700 12px var(--sans);cursor:pointer}.voice[data-rec=true]{border-style:solid;border-color:var(--crit);color:var(--crit);background:color-mix(in srgb,var(--crit) 10%,var(--card))}.voice .dot{width:8px;height:8px;border-radius:50%;background:currentColor}.voice[data-rec=true] .dot{animation:portal-blink 1s infinite}@keyframes portal-blink{50%{opacity:.2}}.g2{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));grid-gap:16px;gap:16px;align-items:start}.g2,.g3{display:grid}.g3{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));grid-gap:14px;gap:14px}.seg{display:inline-flex;padding:3px;background:var(--card);border:1px solid var(--line);border-radius:11px;gap:2px;flex-wrap:wrap}.seg a,.seg button{border:0;background:none;cursor:pointer;white-space:nowrap;padding:8px 14px;border-radius:8px;font:700 12.5px var(--sans);color:var(--muted);transition:.15s;text-decoration:none;display:inline-block}.seg a[aria-current=true],.seg button[data-on=true]{background:var(--brand);color:#fff}.nav{border:0;background:none;cursor:pointer;width:100%;text-align:left;display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:10px;font:700 13px var(--sans);color:var(--muted);transition:.15s;text-decoration:none}.nav:hover,.nav[aria-current=page]{color:var(--ink);background:var(--card)}.nav[aria-current=page]{box-shadow:inset 3px 0 0 var(--brand)}.nav svg{flex:none;width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.nav .n{flex:none;margin-left:auto;font:600 9.5px var(--mono);padding:2px 7px;border-radius:6px;background:var(--brand-soft);color:var(--brand)}.nav-label{flex:1 1}.rail{flex:none;width:236px;position:-webkit-sticky;position:sticky;top:0;height:100vh;overflow-y:auto;border-right:1px solid var(--line);background:var(--paper);display:flex;flex-direction:column;padding:18px 12px 16px;box-sizing:border-box}.rail-brand{display:flex;align-items:center;gap:11px;padding:0 6px 18px}.rail-mono{width:38px;height:38px;border-radius:11px;background:linear-gradient(150deg,var(--brand),#f0894f);display:grid;place-items:center;font:700 16px var(--sans);color:#fff;box-shadow:0 6px 16px -6px color-mix(in srgb,var(--brand) 80%,transparent)}.rail-title{display:flex;flex-direction:column;line-height:1.1;min-width:0}.rail-title strong{font:700 15px var(--sans);color:var(--ink)}.rail-title span{font:500 9.5px var(--mono);letter-spacing:.05em;color:var(--muted)}.rail-group{display:flex;flex-direction:column;gap:2px;margin-bottom:12px}.rail-group-label{padding:4px 11px 6px;font-size:8.5px}.rail-foot{margin-top:auto;display:flex;flex-direction:column;gap:10px;padding:12px 6px 0;border-top:1px solid var(--line)}.rail-user{display:flex;align-items:center;gap:9px}.rail-user .av{width:32px;height:32px;border-radius:10px;background:var(--card-2);border:1px solid var(--line-2);display:grid;place-items:center;font:600 10.5px var(--mono);color:var(--ink)}.rail-user-name{display:flex;flex-direction:column;line-height:1.15;min-width:0}.rail-user-name strong{font:700 12px var(--sans);color:var(--ink)}.rail-user-name span{font:500 9.5px var(--mono);color:var(--muted)}.rail-powered{font:500 9px var(--mono);letter-spacing:.06em;color:var(--muted)}.theme-toggle{display:flex;align-items:center;gap:10px;border:1px solid var(--line);background:var(--card);border-radius:10px;padding:7px 9px;cursor:pointer;color:var(--ink);font:700 12px var(--sans)}.theme-toggle-track{width:34px;height:20px;border-radius:10px;background:var(--card-2);border:1px solid var(--line-2);position:relative;flex:none}.theme-toggle-knob{position:absolute;top:2px;width:14px;height:14px;border-radius:50%;background:var(--brand);left:2px;transition:.2s}.theme-toggle[data-theme=dark] .theme-toggle-knob{left:16px}.rail-mobile{display:none}@media (max-width:900px){.portal-root{flex-direction:column}.rail{display:none!important}.rail-mobile{display:block;width:100%;border-bottom:1px solid var(--line);background:var(--paper)}.portal-main{width:100%}.rail-mobile>summary{list-style:none;display:flex;align-items:center;gap:11px;padding:12px 16px;cursor:pointer;font:700 13px var(--sans);color:var(--ink)}.rail-mobile>summary::-webkit-details-marker{display:none}.rail-mobile-burger{width:20px;height:14px;position:relative;flex:none}.rail-mobile-burger span,.rail-mobile-burger:after,.rail-mobile-burger:before{content:"";position:absolute;left:0;right:0;height:2px;background:currentColor;border-radius:2px}.rail-mobile-burger span{top:6px}.rail-mobile-burger:before{top:0}.rail-mobile-burger:after{top:12px}.rail-mobile[open] .rail{display:flex!important;position:static;width:100%;height:auto;max-height:70vh;box-sizing:border-box}}.portal-root--plain{display:block}.invite-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.invite-card{width:min(100%,480px);padding:clamp(24px,5vw,36px);display:grid;grid-gap:14px;gap:14px;box-shadow:var(--shadow-pop)}.invite-title{margin:0;font:400 clamp(28px,6vw,38px)/1.05 var(--serif);color:var(--ink)}.invite-title em{font-style:italic;color:var(--brand)}.invite-copy{margin:0;color:var(--ink-2);font:400 13.5px/1.55 var(--sans)}.invite-form{display:grid;grid-gap:10px;gap:10px;margin-top:8px}.invite-input{width:100%;border:1px solid var(--line-2);border-radius:var(--r-md);background:var(--paper);color:var(--ink);padding:11px 12px;font:500 13px var(--mono)}.invite-input:focus-visible{border-color:var(--brand)}.invite-error{margin:0;display:grid;grid-gap:4px;gap:4px;padding:11px 13px;border-radius:var(--r-md);background:color-mix(in srgb,var(--crit) 10%,var(--card));border:1px solid color-mix(in srgb,var(--crit) 40%,var(--line))}.invite-error strong{font:700 13px var(--sans);color:var(--ink)}.invite-error span{font:400 12.5px/1.5 var(--sans);color:var(--ink-2)}.invite-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:4px}.invite-demo{display:grid;grid-gap:9px;gap:9px;margin-top:10px;padding-top:16px;border-top:1px solid var(--line)}.invite-demo-actions{display:flex;gap:10px;flex-wrap:wrap}.invite-demo-hint{margin:0;font:400 12px/1.5 var(--sans);color:var(--muted)}.invite-foot{margin:6px 0 0;font:600 9.5px var(--mono);letter-spacing:.13em;text-transform:uppercase;color:var(--muted)}.portal-notice{flex:none;margin:0;display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:9px 28px;background:color-mix(in srgb,var(--warn) 14%,var(--card));border-bottom:1px solid color-mix(in srgb,var(--warn) 45%,var(--line));color:var(--ink);font:700 12.5px var(--sans)}.portal-notice-badge{font:700 9.5px var(--mono);letter-spacing:.13em;text-transform:uppercase;color:#fff;background:var(--warn);border-radius:999px;padding:3px 9px}@media (max-width:600px){.portal-notice{padding:9px 16px}}.portal-header{flex:none;border-bottom:1px solid var(--line);background:var(--paper);position:relative}.portal-header:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,var(--brand),color-mix(in srgb,var(--brand) 40%,transparent),transparent)}.portal-header-inner{padding:16px 28px;display:flex;align-items:center;gap:14px;flex-wrap:wrap}.portal-header-title{display:flex;flex-direction:column;gap:2px;min-width:0}.portal-header-title h1{margin:0;font:400 20px/1 var(--serif);color:var(--ink)}.portal-header-title span{font:500 10px var(--mono);letter-spacing:.06em;color:var(--muted)}.portal-header-actions{margin-left:auto;display:flex;align-items:center;gap:10px;flex-wrap:wrap}.portal-main{flex:1 1;min-width:0;display:flex;flex-direction:column}.portal-content{flex:1 1;overflow-y:auto}.portal-content-inner{max-width:1120px;margin:0 auto;padding:30px 28px 70px}@media (max-width:600px){.portal-content-inner{padding:20px 16px 48px}.portal-header-inner{padding:14px 16px}}.stat{padding:18px 19px;display:flex;flex-direction:column;gap:6px;text-align:left;text-decoration:none}.stat-value{font:400 30px/1 var(--serif);color:var(--ink)}.stat-sub{font:600 11px var(--mono);color:var(--tone,var(--muted))}a.stat{cursor:pointer}.progress{height:5px;border-radius:3px;background:var(--card-2);display:block;overflow:hidden}.progress>span{display:block;height:100%;background:var(--tone,var(--brand))}@media (prefers-reduced-motion:no-preference){.progress>span{transition:width .25s ease}}.timeline{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));grid-gap:10px;gap:10px}.timeline-step{display:flex;flex-direction:column;gap:8px}.timeline-bar{height:5px;border-radius:3px;background:var(--line-2)}.timeline-step[data-state=done] .timeline-bar{background:var(--good)}.timeline-step[data-state=current] .timeline-bar{background:var(--brand)}.timeline-label{font:700 12px var(--sans);color:var(--muted)}.timeline-step[data-state=current] .timeline-label,.timeline-step[data-state=done] .timeline-label{color:var(--ink)}.timeline-date{font:500 10px var(--mono);color:var(--muted)}.avatar{flex:none;width:28px;height:28px;border-radius:9px;display:grid;place-items:center;font:600 9.5px var(--mono);background:color-mix(in srgb,var(--tone,var(--muted)) 16%,var(--card));color:var(--tone,var(--muted))}.avatar--agency{--tone:var(--accent)}.avatar--customer{--tone:var(--good)}.chat{flex:1 1;padding:20px;display:flex;flex-direction:column;gap:14px}.chat-msg{display:flex;gap:10px;align-items:flex-end}.chat-msg[data-side=customer]{flex-direction:row-reverse}.chat-bubble-col{max-width:72%;display:flex;flex-direction:column;gap:4px}.chat-msg[data-side=customer] .chat-bubble-col{align-items:flex-end}.chat-msg[data-side=agency] .chat-bubble-col{align-items:flex-start}.chat-bubble{padding:11px 14px;border-radius:14px;background:var(--card-2);border:1px solid var(--line);font:400 13.5px/1.5 var(--sans);color:var(--ink)}.chat-msg[data-side=customer] .chat-bubble{background:var(--brand-soft);border-color:color-mix(in srgb,var(--brand) 30%,var(--line))}.chat-meta{font:500 9.5px var(--mono);color:var(--muted)}.chat-voice{display:flex;align-items:center;gap:8px;margin-top:8px;padding:8px 10px;border-radius:9px;background:color-mix(in srgb,var(--ai) 10%,transparent);color:var(--ai);font:500 10px var(--mono)}.chat-transcript{margin-top:6px;font:400 11.5px/1.4 var(--sans);color:var(--muted)}.toast{position:fixed;bottom:26px;left:50%;transform:translateX(-50%);z-index:80;display:flex;align-items:center;gap:11px;padding:13px 18px;background:var(--card);border:1px solid color-mix(in srgb,var(--good) 40%,var(--line-2));border-radius:13px;box-shadow:var(--shadow-pop)}.toast-check{width:20px;height:20px;border-radius:50%;background:var(--good);display:grid;place-items:center;color:#fff;font:700 12px var(--mono);flex:none}.toast-text{font:700 13px var(--sans);color:var(--ink)}@media (prefers-reduced-motion:no-preference){.toast{animation:portal-toast-in .2s ease}}@keyframes portal-toast-in{0%{opacity:0;transform:translate(-50%,8px)}to{opacity:1;transform:translate(-50%)}}.modal-overlay{position:fixed;inset:0;z-index:70;background:rgba(6,7,9,.66);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;justify-content:center;align-items:center;padding:24px}.modal-panel{width:min(524px,100%);background:var(--paper);border:1px solid var(--line-2);border-radius:18px;overflow:hidden;box-shadow:var(--shadow-pop)}.modal-panel--wide{width:min(880px,100%)}.modal-head{padding:19px 22px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px}.modal-icon{width:34px;height:34px;border-radius:10px;background:var(--brand-soft);border:1px solid color-mix(in srgb,var(--brand) 34%,transparent);display:grid;place-items:center;color:var(--brand);font-size:15px;flex:none}.modal-title{flex:1 1;min-width:0}.modal-title strong{display:block;font:700 15px var(--sans);color:var(--ink)}.modal-title span{display:block;font:500 11px var(--mono);color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.modal-close{width:28px;height:28px;border-radius:8px;border:1px solid var(--line-2);background:var(--card);color:var(--muted);cursor:pointer;font-size:16px;line-height:1}.modal-body{padding:20px 22px;gap:15px}.empty-state,.modal-body{display:flex;flex-direction:column}.empty-state{align-items:flex-start;gap:6px;padding:22px;color:var(--muted)}.empty-state-title{font:700 14px var(--sans);color:var(--ink)}.empty-state-text{font:400 12.5px/1.5 var(--sans);color:var(--muted)}.ptable{container-type:inline-size}.prow{display:grid;grid-template-columns:50px minmax(0,1fr) 104px 108px 136px 76px 20px;align-items:center;grid-gap:12px;gap:12px;padding:14px 18px;border:0;border-bottom:1px solid var(--line);width:100%;box-sizing:border-box;background:none;text-align:left;color:inherit;font:inherit;cursor:pointer}.prow:last-child{border-bottom:0}.prow-head{cursor:default;font:600 9px var(--mono);letter-spacing:.12em;color:var(--muted)}.prow .pc-idue{display:none}@container (max-width: 880px){.prow{grid-template-columns:minmax(0,1fr) auto;gap:8px 12px}.prow .pc-arrow,.prow .pc-code,.prow .pc-due{display:none}.prow .pc-next,.prow .pc-prog{grid-column:1/-1}.prow .pc-idue{display:inline}.prow-head{display:none}}.voice-recorder-hint{font:400 11px var(--sans);color:var(--muted)}.sig-pad{position:relative;background:var(--card);border:1px dashed var(--line-2);border-radius:12px}.sig-pad canvas{width:100%;height:150px;display:block;touch-action:none;cursor:crosshair}.sig-pad-hint{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);font:400 16px var(--serif);color:var(--muted);pointer-events:none}.sig-pad-rule{position:absolute;bottom:7px;left:12px;right:12px;border-bottom:1px solid var(--line-2)}.sig-pad-clear{position:absolute;top:8px;right:10px;font:600 10px var(--mono);color:var(--muted);background:none;border:0;cursor:pointer}.sig-type-box{background:var(--card);border:1px dashed var(--line-2);border-radius:12px;padding:6px 14px}.sig-type-input{border:0;background:none;padding:14px 0;font-family:var(--serif);font-size:24px;width:100%;color:var(--sig-ink);outline:none}.kv-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));grid-gap:12px;gap:12px}.kv-item{display:flex;flex-direction:column;gap:3px;padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:var(--card-2)}.kv-value{font:700 13.5px var(--sans);color:var(--ink)}.kv-sub{font:500 10px var(--mono);color:var(--muted)}@media (max-width:900px){.g2,.g3{grid-template-columns:1fr}}.rail-logout{width:100%}